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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris

June 17, 2025

5  out of  5
rating by Chris
"I'd say state farm is pretty cheap, I recommend"
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sofia legrand

June 12, 2025

5  out of  5
rating by sofia legrand
"😁😁 Sheila Bales!!"
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Blake Bales

June 12, 2025

5  out of  5
rating by Blake Bales
"Sheila Bales"
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Kent Heckman

June 10, 2025

5  out of  5
rating by Kent Heckman
"All of the office staff are very professional and personable. Couldn’t ask for a better group to handle my insurance needs."
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Diana Harris

June 3, 2025

5  out of  5
rating by Diana Harris
"I have been personally taken care of so many times by Sheila at State Farm. Since my husband died she has helped me get through two claims, a new vehicle, divesting myself of three vehicles, and a change of address on everything. I just finished a phone call with her inquiring if I had received a bill that was overdue (I hadn’t). She knows my situation and has done everything she can to help me through this bumpy road. I am so glad I have State Farm insurance and thankful that Sheila is there for me."
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Danny Jewell

June 3, 2025

5  out of  5
rating by Danny Jewell
"Everybody at Eric Forge, State Farm agency or the most courteous people I deal with all the time are really good on getting on the problem taken care of for me at all times I really do appreciate them. Thank you."
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Karina Rios

May 30, 2025

5  out of  5
rating by Karina Rios
"Excellent customer service, they answered all my questions and resolved them immediately."
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Fred Kubik

May 28, 2025

5  out of  5
rating by Fred Kubik
"Very informative and answered all my questions. A pleasure working with State Farm"
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Courtney Striegel

May 15, 2025

5  out of  5
rating by Courtney Striegel
"My entire family has used State Farm for years! I love that if I need something they are just a call or email away! High recommend! Super easy to navigate app and website as well."
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Brad Mead

May 8, 2025

5  out of  5
rating by Brad Mead
"Always helpful and nice"
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Don King

May 8, 2025

5  out of  5
rating by Don King
"Have always been informed , Everyone has always been polite and Ive never felt pushed or pressured . Love the genuine kindness ."
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Jerry Cody

May 7, 2025

5  out of  5
rating by Jerry Cody
"Always had great service would highly recommend"
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Lisa Guest

May 4, 2025

5  out of  5
rating by Lisa Guest
"Good service, thanks guys"
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Kim Grotheer

April 29, 2025

5  out of  5
rating by Kim Grotheer
"Sheila is amazing! Five star service with a small town feel. We have been with State Farm for over 30 years and have never been disappointed!"
We responded:
"Thank you so much for your loyalty and kind words, Kim! We're honored to have been part of your insurance journey for all this time. Sheila truly is amazing, and we’re so glad her small-town service made a big impression. We appreciate you being part of the Eric Ford State Farm family!"
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Clayton Jones

April 8, 2025

5  out of  5
rating by Clayton Jones
"Very understanding and great service."
We responded:
"Thank you for the great feedback, Clayton! We’re glad to hear you had a positive experience, and we truly appreciate the opportunity to help. We're always here if you need anything!"
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Niki Wedddle

April 8, 2025

5  out of  5
rating by Niki Wedddle
"I can’t say enough good things about Sheila Bales. From the moment we connected, she was professional, knowledgeable, and genuinely interested in helping me find the best coverage for my needs. She took the time to explain all my options clearly, answered every question with patience, and made what could have been a confusing process feel simple and stress-free!"
We responded:
"Thank you so much for your kind words, Niki! We’re thrilled to hear about your great experience with Sheila—she truly goes above and beyond for our customers. We’re lucky to have her on our team, and we’re so glad she was able to make your insurance experience clear and stress-free. If you ever need anything in the future, we’re just a call away!"
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Peggy Haveman

April 3, 2025

5  out of  5
rating by Peggy Haveman
"Exceptional customer service."
We responded:
"Thank you so much, Peggy! We’re proud to provide exceptional service and truly value your support. Don’t hesitate to reach out if there’s ever anything we can do for you!"
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Howard Orndorff

April 1, 2025

5  out of  5
rating by Howard Orndorff
"We feel that Eric and his team take care of us."
We responded:
"Thank you so much for your trust and kind words, Howard! It means a lot to know you feel taken care of—that’s exactly what we strive for every day. We’re always here when you need us!"
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Cheryl Garday

March 26, 2025

5  out of  5
rating by Cheryl Garday
"Great service and very helpful! Thank you"
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Penny Kunkel

March 11, 2025

5  out of  5
rating by Penny Kunkel
"You're awesome 👍"
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Dan Kelly

March 10, 2025

5  out of  5
rating by Dan Kelly
"Needed help with insurance cards and was helped immediately by the same people that always help me! Dan"
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Shari Russell

February 21, 2025

5  out of  5
rating by Shari Russell
"Sheila (and everyone else at the office) is/are always very friendly and helpful. Sheila goes out of her way to help us find the answers we need."
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JoAnn Foust

February 12, 2025

5  out of  5
rating by JoAnn Foust
"The team is always able to help me with any questions or other needs that I have. They are friendly and courteous."
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Pam Maybee

February 6, 2025

5  out of  5
rating by Pam Maybee
"Always the BEST at keeping us informed on what is needed, how to help, and keep me on my toes."
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Jodi Royal

January 29, 2025

5  out of  5
rating by Jodi Royal
"The Nebraska City office is so great to work with! Very friendly and knowledgeable!"