State Farm® Insurance Agent Eric Ford
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jodi Hauptman Drannen
February 13, 2026
"Sheila was quick with my request and was able to help me right away!!"
"Thank you, Jodi, for sharing your experience! We're glad we could assist you promptly and effectively. Your feedback is greatly appreciated. "
Emily Cozad
February 12, 2026
"I have been using State Farm for insurance since I was able to drive! I have always had such wonderful service. Eric Ford and Sheila Bales make you feel very taken care of. It is nice having their wonderful service, especially when unfortunate events happen. I would recommend them over and over!"
"Thank you, Emily, for your long-standing trust and for sharing your experience! It's great to hear that we have made you feel well taken care of, especially during challenging times. Your recommendation means a lot to us. "
David Sanchez
February 10, 2026
"I get nothing but the best every time I need anything!"
"Thank you for the 5 stars, David! We appreciate you trusting us with your auto and renter's insurance needs!"
Danielle F
December 22, 2025
"Amazing local business! The team does a great job getting you the best coverage for the best deal"
"Thank you, Danielle, for your kind words! We're glad to hear that our team was able to help you find the best coverage at a great deal. Your support means a lot to us. "
kaylee wiemers
December 21, 2025
"Sheila is the best!"
"Thank you, Kaylee, for your feedback! Sheila will be delighted to hear your compliment. We appreciate your support."
Dina Premer
December 20, 2025
"Sheila is amazing!"
"Thank you, Dina, for your feedback! We're glad to hear that Sheila made such a positive impression. Your support means a lot to us. "
Tracy Neumeister
December 20, 2025
"My family loves our local (NC) State Farm Crew!! They’re always helpifull and efficient!!"
Bradford Fornoff
December 20, 2025
"Great customer service. Shelia is very knowledgeable about insurance. Couldn’t be happier"
Lori Neeman
December 20, 2025
"I called for a quote and was inquiring about Pet Insurance. We are expecting a new puppy soon. We are currently State Farm customers."
"Thank you, Lori, for the 5-star review! We're glad to hear you're considering pet insurance for your new puppy. If you have any more questions, feel free to reach out anytime. "
Wes Finkner
December 19, 2025
"Staff is friendly and great to work with, plus they are very knowledgeable in the world of insurance."
"Thank you, Wes, for your kind words! We're glad to hear that our team's friendliness and insurance expertise made a positive impact. Your feedback means a lot to us. "
Brenda Christensen
December 4, 2025
"I needed to set up an insurance policy. Sheila made the process quick and easy, and provided a great rate as well!"
"Thank you for the great review, Brenda! We’re so glad to hear that Sheila made setting up your policy smooth and stress-free. She brings more than 25 years of experience to our team, and we’re thrilled she was able to help you find a great rate as well. We truly appreciate you choosing our agency and we’re here anytime you need us!"
Fred Kubik
November 22, 2025
"Very informative and answered all my questions. A pleasure working with State Farm"
"Thank you for the great review, Fred! We’re grateful you’ve trusted us from a little farther away. Our agency serves customers throughout NE, IA, MO, and KS, and we’re always just a phone call or virtual meeting away if you ever need anything at all. We truly appreciate you being part of our State Farm family!"
Kim Schneider
October 3, 2025
"Thank goodness I don't have to deal with them to much, just pay my bill. BUT that staff is always so helpful and happy to see you. I get a little busy with life and they will call to remind me to pay my bill. Not sure of how many other offices would go to that level to make sure I don't lapse my coverage. Always there for my needs and hope that when I really need them, the case will still be the same."
"Thank you for the great review, Kim! We know insurance isn’t something most people want to think about every day, so we truly appreciate your trust in Kelley, Sheila, and our entire Nebraska City agency to help take care of the details. We’ll always be here with the same level of service — now and when it matters most."
Troy Stevens
September 24, 2025
"Outstanding customer service, second to none."
"Thank you for the kind words, Troy! Kelley and Sheila bring decades of experience and truly care about every customer we serve here in Southeast Nebraska. We work hard to deliver customer service that really stands out, and we’re honored for the opportunity to help you and your family with your insurance needs."
Jen DeBuhr
August 18, 2025
"This office is great to work with and always able to help you with whatever you need! 🤩"
Nicolas Oelke
August 9, 2025
"Amazing person"
Christina Allen
August 5, 2025
"Sheila always gets done what we need when changing things around or adding something to our policy in a very timely manner."
Makayla Richardson
July 30, 2025
"Sheila has been amazing! She helped transfer my home and auto seamlessly earlier this year and continues to be very responsive. I'm saving so much money with State Farm!"
ted horn
July 14, 2025
"Very impressed with the service. Very professional staff. The woman helping me I believe her name was adessa told me she would beat my current rate. I'll leave it with this. My insurance company is not state farm. Thank you ladies. Great interaction."
David Stoakes
June 20, 2025
"Eric and team are responsive and provide great service when a need arises."
Chris
June 17, 2025
"I'd say state farm is pretty cheap, I recommend"
sofia legrand
June 12, 2025
"😁😁 Sheila Bales!!"
Diana Harris
June 3, 2025
"I have been personally taken care of so many times by Sheila at State Farm. Since my husband died she has helped me get through two claims, a new vehicle, divesting myself of three vehicles, and a change of address on everything. I just finished a phone call with her inquiring if I had received a bill that was overdue (I hadn’t). She knows my situation and has done everything she can to help me through this bumpy road. I am so glad I have State Farm insurance and thankful that Sheila is there for me."
Danny Jewell
June 3, 2025
"Everybody at Eric Forge, State Farm agency or the most courteous people I deal with all the time are really good on getting on the problem taken care of for me at all times I really do appreciate them. Thank you."
Karina Rios
May 30, 2025
"Excellent customer service, they answered all my questions and resolved them immediately."