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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Esser

May 21, 2026

5  out of  5
rating by Jason Esser
"Had a great experience working with Adessa and recommend giving her an opportunity to help you evaluate your insurance needs."
We responded:
"Thank you, Jason, for sharing your experience. We're glad to hear that Adessa was able to assist you effectively with your insurance needs. Your recommendation means a lot to us!"
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Kathy Van Compernolle Cooper

May 20, 2026

5  out of  5
rating by Kathy Van Compernolle Cooper
"Thank u, Sheila for your excellent service this morning. It's always so nice to hear your happy voice!!"
We responded:
"Thank you, Kathy, for your kind words! We're glad to hear we made your morning better! Thanks for allowing us to be a part of your journey."
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Tim Berry

May 18, 2026

5  out of  5
rating by Tim Berry
"We very much appreciate the great service and prompt responses we get from Shiela and the folks at the Eric Ford Agency. Very nice people to do business with. Thank you!!"
We responded:
"Thank you, Tim, for your kind words about our team at Eric Ford State Farm Agency! We're glad to hear that you appreciate the service and prompt responses. We look forward to continuing to work with you!"
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A Google User

May 11, 2026

5  out of  5
rating by A Google User
"Always very helpful!!"
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Emmanuel Kate

May 8, 2026

5  out of  5
rating by Emmanuel Kate
"Very easy communication and great customer service"
We responded:
"Thank you for your feedback! We're glad to hear that you found communication with us to be easy and appreciated our customer service. Your support means a lot to us, thanks for trusting us with your business."
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tonya stinson

May 5, 2026

5  out of  5
rating by tonya stinson
"Every time we call everyone there is willing to help. They are all very helpful. Even with the simplest of questions. I couldn't imagine having any other agent take care of our needs."
We responded:
"Thank you, Tonya, for your kind words! We're here for you anytime, no matter the question. Your trust in us means a lot, thanks for being part of our family!"
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Amanda Evans

May 1, 2026

5  out of  5
rating by Amanda Evans
"We've been with State Farm for many years now. From vehicle to home insurance. They are always kind & helpful."
We responded:
"Thank you, Amanda, for your continued trust over the years. We're glad to hear that our team has been kind and helpful with your vehicle and home insurance needs. Your support means a lot to us. "
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Dorothy Royal

April 20, 2026

5  out of  5
rating by Dorothy Royal
"Talked to Sheila at the State Farm office in Nebraska City to pay for my car insurance over the phone. She is always kind and courteous over the phone or in person."
We responded:
"Thank you, Dorothy, for sharing your experience with Sheila. It's great to hear that she consistently provides kind and courteous service. We appreciate your feedback!"
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michael Rehn

April 18, 2026

5  out of  5
rating by michael Rehn
"Outstanding customer service from State Farm. Late on a Friday afternoon, I had an unexpected insurance issue caused by an early cancellation with my prior carrier. Kelly and Sheila immediately jumped in to help, spent significant time with me, and worked hard to get coverage addressed without delay. They were professional, patient, and went well above what I would expect — especially given the timing on Friday afternoon. I’m very grateful for their help and would highly recommend the Nebraska City State Farm office."
We responded:
"Thank you, Michael, for sharing your experience with us. We're grateful that you chose to trust us with your business, and we look forward to providing you exceptional customer service for years to come!"
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Jane Vock

April 14, 2026

5  out of  5
rating by Jane Vock
"Great experience! Sheila and Kelly are the best—helpful, responsive, and great to work with. Highly recommend!"
We responded:
"Thank you for sharing your experience, Jane, and thanks so much for you recommendation!"
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Mike Holliway

April 11, 2026

5  out of  5
rating by Mike Holliway
"Always get outstanding service"
We responded:
"Thank you, Mike, for your feedback! We're glad to hear that you consistently receive outstanding service from our team!"
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Quinten Vasa

March 26, 2026

5  out of  5
rating by Quinten Vasa
"Adessa was extremely helpful and got my quote back to me immediately! She is always willing to help and made the process of buying insurance very easy!"
We responded:
"Thank you, Quinten, for sharing your experience! It's great to hear that Adessa was able to assist you promptly and make the insurance buying process smooth. We appreciate your feedback and support."
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Michael Haller

March 4, 2026

5  out of  5
rating by Michael Haller
"Great team and always available to help."
We responded:
"Thank you, Michael, for your kind words. We're glad to hear that our team has been helpful and available when you need us. Your support means a lot to us. "
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Chelsea Kreifels

February 27, 2026

5  out of  5
rating by Chelsea Kreifels
"Sheila, Kelly, and Eric are so wonderful! They always answer any questions I have and take good care of their customers. They’re the best!"
We responded:
"Thank you, Chelsea, for your kind words. We're glad to hear that your questions are always answered and that you feel well taken care of. Your support means a lot to us. "
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Jodi Hauptman Drannen

February 13, 2026

5  out of  5
rating by Jodi Hauptman Drannen
"Sheila was quick with my request and was able to help me right away!!"
We responded:
"Thank you, Jodi, for sharing your experience! We're glad we could assist you promptly and effectively. Your feedback is greatly appreciated. "
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Emily Cozad

February 12, 2026

5  out of  5
rating by Emily Cozad
"I have been using State Farm for insurance since I was able to drive! I have always had such wonderful service. Eric Ford and Sheila Bales make you feel very taken care of. It is nice having their wonderful service, especially when unfortunate events happen. I would recommend them over and over!"
We responded:
"Thank you, Emily, for your long-standing trust and for sharing your experience! It's great to hear that we have made you feel well taken care of, especially during challenging times. Your recommendation means a lot to us. "
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David Sanchez

February 10, 2026

5  out of  5
rating by David Sanchez
"I get nothing but the best every time I need anything!"
We responded:
"Thank you for the 5 stars, David! We appreciate you trusting us with your auto and renter's insurance needs!"
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Erica Marburger

January 21, 2026

5  out of  5
rating by Erica Marburger
"Everytime I've gone in there, always have a smile on their faces and happy to help you. I've had State Farm for years and never had any bad experiences with them."
We responded:
"Thank you, Erica, for your kind words and for being a loyal State Farm customer. We're glad to hear that our team has consistently provided you with friendly and helpful service. Your support means a lot to us!"
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Karin TarQwyn

January 6, 2026

5  out of  5
rating by Karin TarQwyn
"the most helpful staff!"
We responded:
"Thank you, Karin, for your kind words about our team! We're glad to hear they were able to assist you effectively. Your feedback means a lot to us. "
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Danielle F

December 22, 2025

5  out of  5
rating by Danielle F
"Amazing local business! The team does a great job getting you the best coverage for the best deal"
We responded:
"Thank you, Danielle, for your kind words! We're glad to hear that our team was able to help you find the best coverage at a great deal. Your support means a lot to us. "
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kaylee wiemers

December 21, 2025

5  out of  5
rating by kaylee wiemers
"Sheila is the best!"
We responded:
"Thank you, Kaylee, for your feedback! Sheila will be delighted to hear your compliment. We appreciate your support."
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Dina Premer

December 20, 2025

5  out of  5
rating by Dina Premer
"Sheila is amazing!"
We responded:
"Thank you, Dina, for your feedback! We're glad to hear that Sheila made such a positive impression. Your support means a lot to us. "
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Tracy Neumeister

December 20, 2025

5  out of  5
rating by Tracy Neumeister
"My family loves our local (NC) State Farm Crew!! They’re always helpifull and efficient!!"
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Bradford Fornoff

December 20, 2025

5  out of  5
rating by Bradford Fornoff
"Great customer service. Shelia is very knowledgeable about insurance. Couldn’t be happier"
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Lori Neeman

December 20, 2025

5  out of  5
rating by Lori Neeman
"I called for a quote and was inquiring about Pet Insurance. We are expecting a new puppy soon. We are currently State Farm customers."
We responded:
"Thank you, Lori, for the 5-star review! We're glad to hear you're considering pet insurance for your new puppy. If you have any more questions, feel free to reach out anytime. "